About Us

Learn about our history, values, and mission.

ELAW

Founded in 2007, Elaw is a company specialized in the development of corporate solutions for legal management and provides the market with the most modern technology and services.

With a total focus on the customer and a constant concern for providing an amazing experience to our partners and customers, Elaw has consolidated itself as a reference in quality, reliability and credibility in its services provided.

Elaw is headquartered in São Paulo and serves companies throughout Latin America, North America and Europe.

Satisfaction

To ensure customer satisfaction, because he is the reason for our existence.

Respect

To value and respect people. They make it all possible.

Ethics

To have ethics and transparency in the relations with our customers, suppliers, collaborators and shareholders.

Simplicity

To develop our work with simplicity so that everything becomes practical and intuitive.

Humbleness

To know how to recognize mistakes and have the humbleness to go back and redo things right.

Commitment

To make the commitment to achieve results and exceed expectations.

 

Our Values

MISSION

To ensure excellence in software development for legal management and deliver results in the provision of services, maximizing value for clients and shareholders, ensuring sustainability for the business.

Vision

To be the natural choice of the legal department of companies, being recognized as a reference and the main player in the market where it operates.

Certifications and Warranty Reports

Elaw is highly concerned with the security of its customers' information. Therefore, we have ISO 27001, ISO 9001 and ISAE 3402 certifications, which aim to improve all internal procedures and ensure total security in the treatment of our customers' data, in addition to complying with all the strictest security specifications and LGPD standards.

ISAE 3402

Elaw has an assurance report to ensure the effectiveness of its internal controls and processes through ISAE 3402 and its respective reports SOC1, SOC2 and SOC3 Type 2. 

Benefits for your company
• Compliance requirements: demonstrates to regulators that controls are in place, working and monitored;
• Saves additional auditor costs, as the Elaw report becomes an add-on for your company.

ISO 9001

ISO 9001, awarded by the International Organization for Standardization (ISO), has the purpose of improving organizational performance and can be applied to any size of company, product, or service.

Scope
Marketing, development, deployment and maintenance of Elaw software and its legal solutions.
Benefits for your company
As a management framework, the ISO 9001 certification recognizes Elaw’s commitment to promoting the continuous improvement process with the PDCA (Plan, Do, Check and Act) cycle, and has as its main pillars:
• Customer focus: ensuring the application of the desired quality, keeping Elaw always aligned with the expectations of its customers.
•Leadership: Elaw’s leadership directs the teams to have a customer focus and engages them in favor of this goal.
• Process approach: identification of process inputs and outputs and definition of activities and responsibilities that aim to meet the organization’s objective.
• Improvements: arise after the process approaches and standardization, and are identified through performance analysis and indicators aligned to the organization’s objective.
• Evidence-based decision making: with constant verification of performance indicators and corrective actions, accurate and sensible decisions are made that are aligned with the company’s purpose.

ISO 27001

Assigned by the International Organization for Standardization (ISO), ISO 27001 defines the appropriate model for establishing, implementing, operating, monitoring, reviewing, and managing an Information Security Management System. To this end, ISO 27001 encompasses more than 100 aspects, among them:
• Information Security Policies and Organization;
– Access Control;
• Encryption;
• Human Resources and much more. 

Scope
Information Security Management System in the development, deployment and maintenance processes of Elaw software and its legal solutions.
Benefits for your company
The ISO 27001 certification recognizes Elaw’s commitment to protecting the strategic value of its customers’ information in all aspects and stages:
• Confidentiality: limiting access to information;
• Integrity: Guaranteeing that the information, even if manipulated, maintains its content and original characteristics;
• Availability: keeping information always available for legitimate use.

Integrated Management System Policy

Elaw aims at the governance and sustainability of its “development, deployment and maintenance of legal solutions software” businesses, and establishes the following guidelines:

  • Innovation: motivate and qualify professionals for innovation and encourage the use of the best technologies;
  • Focus on the customer: delight your customers, through excellent service;
  • Information security and privacy: ensuring the confidentiality, integrity, availability and protection of personal information and data;
  • Organization: plan, control and continuously improve the processes and services provided;

Elaw’s Top Management in its guidance for information security sets the following guidelines:

Acceptable use of information assets.

All parties authorized to access Elaw’s information assets must comply with the Company’s guidelines for the handling and care of the assets and information with the aim of using them for the specific purposes of the Company, its areas, and for strictly professional purposes.

Backup and data protection.

Backups and data protection are fundamental for business continuity, services offered to customers, and the activities of the respective areas. For this purpose, the company provides repositories for all employees and has guidelines for backups of databases, applications and technical requirements. Elaw is not responsible for taking care of files left on workstations or any other locations other than the company’s official drive.

Access Control

Elaw’s information, assets and environments are protected against unauthorized access and to this end, access control guidelines must be observed to prevent compromise of credentials, unauthorized access, data breaches and uncontrolled data exposure. Unauthorized access to Elaw systems by any means, whether through application access processes, website log-in screens, networks and the like, is strictly prohibited. Elaw rejects any activity that violates good information security practices, such as sharing passwords, forwarding confidential files, unauthorized access and others. A sequence of good practices can be found in our set of Information Security policies which should be known and adopted by all employees.

Secure development.

A set of information security best practices has been adopted for the secure development of Elaw Tecnologia software. Secure development processes should be analyzed at the beginning of any project that may involve such activity.

Information security incident response.

Information security incidents are registered and treated through specific procedures. To ensure the integrity of the information security pillars, it is of utmost importance that they are pointed out when any transgression against the rules set forth in this policy or the others mentioned herein is identified.

Change Management

Significant changes to Elaw’s systems and computing resources in its production or high impact environments must be adequately addressed to mitigate unplanned events and thus minimize unwanted effects.

Information classification and treatment.

Measures for classifying the Company’s information are adopted practices that must be followed by everyone authorized to access its information assets and have the purpose of ensuring the proper treatment for the data and information of Elaw Tecnologia and its customers. Classification processes must comply with the provisions of the Company’s supplementary policies. Access to unclassified information or data does not exempt the responsibility to treat them with the appropriate level to which their content fits.

Clean desk policy and screen protection

Information at Elaw Tecnologia is classified to facilitate the identification and ensure the correct treatment for each type of data, information, electronic or printed document and its derivatives. The clean desk policy is directly related to the information classification guidelines and acceptable use of its assets, therefore, they must be observed when using any company information.

Human resources policy.

Hiring and dismissal processes at Elaw Tecnologia are performed by means of procedures adopted by the responsible areas. During hiring, both new and future employees are subjected to processes aimed at ensuring information security, regardless of the activity to be performed.

Supplier Policy (External Providers)

Systematics for the definition and selection of Elaw Tecnologia’s external suppliers/providers can be consulted in the policies for the same. Eventually, they are submitted to analysis processes both for effectiveness, performance and adherence to information security guidelines. Elaw reserves the right to audit such vendors for compliance assurance.

Globally Recognized Quality

Awards

  • Marketing and Business Award 2022

    Reference in communication and marketing in the legal market by A.S.S Mercosul.

  • Quality Award 2019

    Leading legal technology company in Brazil by the International Quality Company.

  • Top 50 IP Companies Award 2019

    One of the main companies in the legal segment in the world by Conference Gorilla.

  • The Winner Award 2021​

    Award conceived by the International Business Institute in the information technology category.

  • Brazilian Company of the Year 2020 Award

    Leading Brazilian company in legal technology by the Latin American Quality Institute.

  • Marketing and Business Award 2020

    Reference in communication and marketing in the legal market by A.S.S Mercosul.

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